Get Support Now
Our experienced team of Client Service Consultants are standing by to provide one-on-one assistance that you can rely on. Reach out for any of your support-related needs.
Phone: 1.888.987.6642
Email: support@tronia.com
Monday to Friday 8:00 am – 4:30 pm MT, excluding holidays.
Tronia’s standard hours of operation for Administration, Client Support and Technical Services are as follows:
Monday: 8:00am – 4:30pm
Tuesday: 8:00am – 4:30pm
Wednesday: 8:00am – 4:30pm
Thursday: 8:00am – 4:30pm
Friday: 8:00am – 4:30pm
Saturday: Closed
Sunday: Closed
Closed Federal and Provincial Holidays.
After hours: In the event you require assistance with Citrix or user access outside our normal hours of operation, please send an email directly to our Tech Services Team at techsupport@tronia.com.
In addition to our direct support, agrē offers a comprehensive Online Help Tool built right into your agrē application. Providing a full system overview in an easy to use search tool; you’ll find detailed instructions, FAQs, whitepapers, and other helpful resources to make using agrē simple & easy. Tronia’s Online Help is guaranteed to make your user agrē experience successful.